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Frequently Asked Questions

Everything you need to know about Vitaneeds liposomal supplements, ordering, and delivery.

Are Vitaneeds supplements safe?

Yes. All Vitaneeds products are sourced from licensed manufacturing partners and are developed in accordance with applicable quality and food safety standards.

Are your products FSSAI approved?

Vitaneeds products are marketed by Zylexe Chemicals, which holds a valid Central FSSAI License (License No: 10726997000209) for food supplements and nutraceuticals.

How long does delivery take?

Most orders are delivered within 2–7 business days, depending on your location. Metro cities typically receive deliveries within 2-5 days, while remote areas can take 5-10 days.

Can I cancel my order?

Yes, orders may be cancelled before they are dispatched. Once your order is dispatched, cancellations are no longer possible.

Can I return my supplements?

For hygiene and safety reasons, opened dietary supplements cannot be returned. If you receive a damaged, leaking, or incorrect product, please contact us within 48 hours of delivery.

How can I track my order?

Once your order is dispatched, tracking details will be sent via Email, SMS, or WhatsApp. You can also track your shipment live on our Track Order page.

What payment methods do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, Mobile Wallets, and EMI options through Cashfree Payments.

What payment methods do you accept?

We accept 100% secure online prepaid payments including UPI, Credit Cards, Debit Cards, Net Banking, and Mobile Wallets through Cashfree Payments. All prepaid orders receive an extra 9% instant discount + priority express shipping across India.

Can I take multiple supplements together?

It depends on the products and your current health condition. Please consult your healthcare professional before combining supplements.

How can I contact customer support?

You can email us anytime at info@zylexe.com or visit our Contact Us page for more contact channels.

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