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Privacy Policy

Last Updated: June 2026

Welcome to Vitaneeds ("we", "our", "us"). Vitaneeds is a wellness brand operated by Zylexe Chemicals. We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

When you visit our website or place an order, we may collect:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • PIN Code
  • Order Details
  • Payment Information

Payments are processed securely through trusted third-party payment gateways such as Cashfree Payments, UPI, Credit Cards, Debit Cards, and Net Banking. We never store your card details or banking information on our servers.

Technical Information

We may automatically collect:

  • IP Address
  • Browser Information
  • Device Type
  • Operating System
  • Website Usage Data
  • Cookies

How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Send order confirmations
  • Provide customer support
  • Improve our products and services
  • Prevent fraud
  • Comply with legal obligations
  • Send promotional communication (only if consent is provided)

Cookies

Our website uses cookies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve customer experience

You may disable cookies through your browser settings.

Information Sharing

We do not sell your personal information. Your information may be shared only with:

  • Shipping Partners
  • Payment Gateway Providers
  • Government Authorities (when legally required)
  • Technology Service Providers

Data Security

We use industry-standard security measures to protect your personal information. Although no online transmission is 100% secure, we strive to protect your information using commercially acceptable methods.

Your Rights

You may request:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of your personal information (subject to legal requirements)

Contact

For any privacy-related concerns, you can contact us at:

Email: info@zylexe.com

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